Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we cannot offer you a refund. To be eligible for a return, your item must be unused, in its original packaging. Sale items are final sale.
If your product has a manufacturing defect, please contact us at firstname.lastname@example.org.
To receive your refund for an item that you wish to return that you purchased within the last 15 days, simply ship the item to:
Attn: Customer Service
6259 Bandini Blvd
Commerce, California 90040-3113
The shipping cost of a returned item is at your expense. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit. Along with your returned item, please include the following information: name, address, phone number, the word “refund” and your original order number. As soon as we receive the item and confirm that it is in its original condition, we will refund the credit card used to purchase the item. Please note, it takes an average of two to three business days to refund a credit card.